Pathways Information & Assistance

Pathways case managers specialize in complex situations that need follow-up, including help applying for the Medicaid programs COPES and TSOA, ways to stretch your dollar, long-term care options, ways to stay independent at home, and planning for life changes. Pathways also acts as a Gateway Program for referrals to internal Sound Generations programs and other community programs when pre-crisis interventions are needed, taking the least restrictive approaches. The Gateway Program supports isolated community members and identifies those at risk for potential elder abuse or those who need access to services. The team assists with In-Home Services & Support, Housing Resources, Legal Assistance, Medicare & Medicaid, ADA-compliant Transportation, Food Services & Nutrition, Health & Wellness, Employment Resources, Counseling Services, and Home Maintenance & ADA Modifications.