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Senior Information & Assistance (I&A)

WA DSHS HCLA

Senior Information & Assistance (I&A) is a free information and referral service for adults age 60 and older and for family and friends helping care for the older adult. Local offices throughout Washington help you plan, find, and get care services or programs (transportation, meals, housekeeping, personal care); explore options for paying for long-term care and review benefit eligibility; figure out health insurance and prescription drug options; get listings of adult housing and assisted living; and sort through legal issues such as advance directives and living wills, or get referrals for legal advice.

Who qualifies

Adults age 60+ and the family/friends caring for them.

What it covers

Free information, referral, and care-planning assistance covering services, long-term care financing, insurance, housing, and legal matters.

Cost

I&A is explicitly described as a free service.

How to apply

Find your local I&A office through the HCLA resources directory.

Where to get this in Washington

22 organizations deliver this program. Coverage varies, so check the area each one serves.

Source www.dshs.wa.gov/altsa/home-and-community-services/agencies-help