Washington Long-Term Care Ombudsman Program
WA State Long-Term Care Ombudsman (operated by Multi-Service Center)
The Long-Term Care Ombudsman Program advocates for residents of long-term care facilities, protecting and promoting Resident Rights guaranteed under federal and state law. The program receives and responds to complaints, conducts independent research, advocates before the legislature, and monitors state agencies that license and inspect facilities. The state-level office coordinates a statewide network of regional and volunteer ombudsmen, maintains a uniform complaint/reporting system, and protects records confidentiality.
Who qualifies
What it covers
Cost
How to apply
Where to get this in Washington
6 organizations deliver this program. Coverage varies, so check the area each one serves.
Free public agency that helps older adults and people with disabilities in central Washington find in-home care, caregiver support, nutrition, transportation, and benefits help.
Free public AAA for the Vancouver/Longview area covering five counties; one stop for caregiver assistance, dementia resources, in-home help, kinship care, Medicare counseling, and WA Cares Fund support.
Kitsap County Human Services division and AAA for Kitsap County. Coordinates information, case management, caregiver support, nutrition, kinship care, and Medicaid in-home services.
Three-county AAA for Lewis, Mason, and Thurston counties offering caregiver support, in-home services, nutrition, and the Senior Farmers Market produce benefit.
Snohomish County's AAA. Partners with Homage to deliver caregiver support, nutrition, kinship care, transportation, and Medicaid in-home services.
The statewide office of the WA Long-Term Care Ombudsman Program, your free, independent advocate if your loved one is in a nursing home, assisted living, adult family home, or enhanced services facility. Operated by the Multi-Service Center in Federal Way and contracts with regional offices across the state.
Source www.waombudsman.org/about/